Four easy steps to follow if you're committing to having your carpets cleaned.


First make that commitment to yourself that you are going to get your carpets cleaned.

Industry testing shows that you can have up to one pound of dirt in every  square foot of carpet before it will start to show any signs of looking dirty.  This is because dirt and contaminants are abrasive and it can easily wear down your carpet and upholstery fibres and therefore subsequently and substantially shortens the life expectancy of your carpets and upholstery.  

It’s also important to have a regular clean undertaken by qualified registered professional cleaning company to remove not just the dirt trapped within your carpet and upholstery fibres but also the fungus, pollen, pet odours, dust mites, chemicals and mould that are hidden deep within your upholstery or carpet pile because the longer you leave it, the longer you are breathing in all the contaminates.

Did you know that most warranties you have for new carpets and upholsteries that you’ve purchased require you to have a regular annual clean?  

This should however be undertaken only by a qualified registered professional cleaning company otherwise your warranty could be revoked so you would need to check and pay close attention to what they also stipulate as a cleaning method (this is something most consumers are unaware of), as you don’t want to give them any excuse not to pay or replace any faulty goods. 


Make a note of your objectives.

How important to you is your environment within your home or office, is it high on your list?

Knowing your answer, is it then important to you to know that the company you are using is an honest reputable company whose staff are fully trained and qualified to undertake your cleaning requirements, removing other contaminants (bacteria, pollen, dust mites and mould spores or are you happy just to have the dirt removed which is something you could do yourself using a rented shampooer? 

Are you willing to risk working with the company that offers you the lowest price, knowing that the company doesn’t offer a professional service but they are cheap, are they safe to be let into your home or office and will they be in business tomorrow?


Ask questions.

The only way you learn about a company is to ask specific questions and listen very carefully to their answers. I’ve put together nine questions to ask a carpet cleaning company to help you feel more confident and prepared about the one that you choose:

  1. What cleaning method would you recommend for my cleaning requirements? 
  2. What are your cleaning steps and what equipment would you be using to clean my carpets or upholstery?
  3. What the recommended statistics on how often I should have my carpets cleaned?
  4. What experience do you have in cleaning carpets?
  5. Are you a member of a Professional Organisation or Trade Association?
  6. Is the company and all employees certified by the NCCA or IICRC and can you provide proof of their certification and certificates?
  7. Do you honour a money back guarantee if your work is not up to standard?
  8. Are you happy to provide proof of insurance?
  9. Can you show me any references from clients or businesses who have used your services that I can call regarding your work?



Now you have your facts and you have found an honest, competent and professional carpet an upholstery cleaning company, invite the company to your home and tell them that you will require a specific quotation in writing.  A written quotation will give you the reassurance that you know exactly what cleaning method the cleaning company will use, they should outline any contra-indications or any pre-existing damage and you will have the correct price for your cleaning requirements to be carried out, without any hidden surprises!